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*Powersports Certifications*
1) Powersports Sales Certification
PSC #1 Performance Selling - A to Z Sales Supercharger - 50 Credits
PSC #2 Phone Skills - Converting Calls to Cash - 50 Credits
PSC #3 Closing the Sale - Smokin' Sales Secrets - 50 Credits
PSC #4 Compliance, Privacy, Red Flags and Safeguards - 50 Credits
PSC #5 Making it Easy to Buy eLearning Courses - 50 Credits
PSC #6 Phone Skills eLearning Courses *2nd Edition - 50 Credits
2) Powersports F&I Certification
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3) Powersports Sales Manager Certification
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1) Sales Department
1) Powersports Sales Certification
Workbooks for Video Coaching Series
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PSC #1 Performance Selling - A to Z Sales Supercharger - 50 Credits
PSC #2 Phone Skills - Converting Calls to Cash - 50 Credits
PSC #3 Closing the Sale - Smokin' Sales Secrets - 50 Credits
PSC #4 Compliance, Privacy, Red Flags and Safeguards - 50 Credits
PSC #5 Making it Easy to Buy eLearning Courses - 50 Credits
PSC #6 Phone Skills eLearning Courses *2nd Edition - 50 Credits
2) Sales Department eLearning Courses
Code of Ethics and Professional Standards
Performance Selling eLearning Courses
PSC #5 Making it Easy to Buy eLearning Courses - 50 Credits
PSC #6 Phone Skills eLearning Courses *2nd Edition - 50 Credits
QT - Telephone Guidelines
3) Quick Takes
1) Performance Selling
QSL - Lesson 01 - Welcoming Customers
QSL - Lesson 02 - Interviewing Customers
QSL - Lesson 03 - The Six-Step Interview
QSL - Lesson 04 - Presentation/Demonstration
QSL - Lesson 05 - The Power of the Sit-On
QSL - Lesson 06 - Asking for the sale
QSL - Lesson 07 - The Sit-Down
QSL - Lesson 08 - The Write-Up
QSL - Lesson 09 - Handling Objections
QSL - Lesson 10 - Closing the Sale
QSL - Lesson 11 - Importance of the Traffic Log
QSL - Lesson 12 - F.E.A.R. of Rejection
QSL - Lesson 13 - The Delivery
QSL - Lesson 14 - Slow Down to Speed Up
QSL - Lesson 15 - Bypassing Price
QSL - Lesson 16 - Work Habits
QSL - Lesson 17 - Converting Write-Ups
QSL - Lesson 18 - Using The Report Card
QSL - Lesson 19 - I Need To Do More Research
QSL - Lesson 20 - Inviting Negotiations
QSL - Lesson 21 - Attitude Check
2) Phone Skills
PS - Lesson 01 - Enthusiasm/Introduction
PS - Lesson 02 - Getting the Phone Number
PS - Lesson 03 - Follow-Up
PS - Lesson 04 - Getting More Appointments
PS - Lesson 05 - Unsold Follow-Up Equals Additional Sales
PS - Lesson 06 - Key Areas of Opportunity
PS - Lesson 07 - Continuing the Follow-up
PS - Lesson 08 - Identifying Objections
PS - Lesson 09 - Handling Objections
PS - Lesson 10 - Importance of the Phone
PS - Lesson 11 - Importance of Enthusiasm
PS - Lesson 12 - Handling Hardballers
PS - Lesson 13 - Who's Calling?
PS - Lesson 14 - The Right Tool
PS - Lesson 15 - The Be-Back Bus
PS - Lesson 16 - Bypassing Price On The Phone
PS - Lesson 17 - A Little Reminder
3) Closing the Sale
CTS - Lesson 01 - Other Than Close
CTS - Lesson 02 - Feel Felt Found
CTS - Lesson 03 - The Secondary Close
CTS - Lesson 04 - If I Could Would You
CTS - Lesson 05 - Gas Savings Close
CTS - Lesson 06 - 4 Square part 1
CTS - Lesson 07 - Square part 2
CTS - Lesson 08 - Square part 3
CTS - Lesson 09 - The Puppy Dog Close
CTS - Lesson 10 - The Assumptive Close
CTS - Lesson 12 - The Ben Franklin Close
CTS - Lesson 13 - The T/O Close
CTS - Lesson 14 - Yes Questions
CTS - Lesson 15 - The F/U
CTS - Lesson 16 - The 5 in 1
CTS - Lesson 17 - Silence is Golden
4) Coaching & Management
CM - Lesson 01 - Coaching through a Performance Dip
CM - Lesson 02 - Management - Three Tips for Successful Coaching
CM - Lesson 03 - Managing by the Numbers
CM - Lesson 04 - Coaching with Systems
CM - Lesson 05 - Smoking Joking Cussing Spitting
CM - Lesson 06 - Are You a Tough Guy
CM - Lesson 07 - Effective Sales Meetings
CM - Lesson 08 - Why is the Traffic Log so Hard to Implement
CM - Lesson 09 - Not the Traffic Log Again
CM - Lesson 10 - What's the Easiest Way to Increase Your Closing Ratio?
CM - Lesson 11 - Got Swings
CM - Lesson 12 - W.G.M.G.D
CM - Lesson 13 - Are You Competitive
CM - Lesson 14 - MR. CUSTOMER SERVICE Saves the Day... or Does He
CM - Lesson 15 - The $25,000 Idea
CM - Lesson 16 - Got Goals?
CM - Lesson 17 - Your Virtual Storefront
CM - Lesson 18 - Handling Discounters
CM - Lesson 19 - How to Put Additional Profit to the Bottom Line
CM - Lesson 20 - Inventory part 1
4) Product Knowledge Courses
Cruiser Product Knowledge
Cruiser-Touring Product Knowledge
Motorcycle Product Knowledge
2) Finance & Insurance Department
1) F&I Department eLearning Courses
1) F & I - Finance and Insurance 101
2) F & I - Product Explanation
3) F & I - Advanced Selling
QT - Telephone Guidelines
2) F&I Department Quick Take Videos
Finance - Lesson 01 - The Most Profitable Square Footage In Your Dealership
Finance - Lesson 02 - Everyone Works In Sales
Finance - Lesson 03 - You Must Believe In the Products
Finance - Lesson 04 - Extended Service Agreements
Finance - Lesson 05 - GAP Insurance & Theft Protection
Finance - Lesson 06 - Priority Maintenance
Finance - Lesson 07 - Tire/Wheel Protection & Finance Reserve
Finance - Lesson 08 - Credit Life & Disability Insurance
Finance - Lesson 09 - Menu Selling
Finance - Lesson 10 - Handling Objections (ESC's)
Finance - Lesson 11 - How to Handle Objections
Finance - Lesson 12 - Dealership Tour
Finance - Lesson 13 - Procuring Additional Financing Sources
Finance - Lesson 14 - Fear Producing Words and Phrases
Finance - Lesson 15 - Appearance and Organization
Finance - Lesson 16 - Cash Conversion
3) Parts & Accessories Department
1) Parts Department eLearning Courses
P & A - Buying Strategies
P & A - Inventory Control
P & A - Inventory Counting Procedure
P & A - Merchandising 101
P & A - Motorcycle Street Tires
P & A - Receiving
P & A - S.O.S.S
P & A - Suggestive Selling
QT - Telephone Guidelines
4) Service Department
1) Service Department eLearning Courses
QT - Telephone Guidelines
Service - 360 Service Selling
Service - Complaint, Cause, Correction
Service - Service Department 101
5) Compliance Courses
Workbook for Compliance Course
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Compliance Class - Privacy Acts & Red Flags - 09/16/09
Compliance Class - Privacy Acts & Red Flags - 09/30/2009
Compliance Class - Privacy Acts & Red Flags - 10/14/2009
Compliance Class - Privacy Acts & Red Flags - 10/28/2009
Compliance Class - Privacy Acts & Red Flags - 11/11/2009
PSC #4 Compliance, Privacy, Red Flags and Safeguards - 50 Credits
Call Tracker Pro
Call Tracker Pro™ Dashboard Login
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Workbooks for Live Classes
Upcoming Classes Workbooks
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